Patients

Learn about our process, from the first phone call to the aftercare of your first appointment.

We are always welcoming new patients.

Whether you need an emergency dentist, a routine teeth cleaning or just a consultation, we'd be honoured to look after your dental health. Whatever your needs, we can help, providing a comfortable and home-like atmosphere for you and your family to get the care you need.

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woman at front desk wearing mask

First Contact

Understanding your medical history is the first step we take to determine what treatment options are best for you. We need to understand your problems and concerns to solve them.

If your dental care history is complex, our team may need to modify our usual approach. For your convenience, complete our online intake form before coming to see us.

Fill Out Our Intake Form

Reception Team

Understanding insurance, scheduling appointments, and dealing with payment can be a tricky business. Our reception team makes it easy. They can answer any questions you might have, including questions about submitting paperwork to your insurance provider, general dental care options, or signing up for new patient specials.

Have more questions? They are just a phone call away.

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Office Tour

If you’re feeling nervous about visiting the dentist, please seriously consider coming for this quick tour that will begin to effectively alleviate your anxiety.

It’s your chance to meet our friendly team and get a close look at our comfortable and convenient practice. You will see our spacious reception area, front desk, restroom locations, comfortable hygiene care rooms, and more.

Hygiene

Your first hygienist appointment will be longer than most, because we want to get to know you before we treat you. We need that extra time to create a mouth-map, which allows us to track changes over time and more accurately assess your needs. We also scan for oral cancer and TMJ (jaw joint) issues.

Your hygienist is a patient education specialist. That means we are more than happy to have a detailed discussion about what we are doing, and why. Questions? Just ask.

Diagnosis

At Glencoe Dental Care, in addition to digital x-rays, we use a small pen-sized camera called an intraoral camera to show you what we see when we examine your mouth.

Used to both check for issues and give us a baseline for future care, all our diagnostic equipment is digital and set to emit the lowest amount of radiation - as much as 90 percent less radiation than old film x-rays.

Checkup

It is time to meet your doctor! They will collaborate with you to create a personalized approach to address your needs. What that means varies between patients, and that is why having this checkup is so important. This is your chance to tell us about what you like and don't like about your smile and general oral health. Then we'll work together to fix those concerns.